Introduction
At Kueth® Area Rug (kueth.shop), we take your privacy seriously. This privacy policy outlines how we collect, use, share, and protect your personal information. It also describes your rights and choices regarding such information. By visiting our website or using our services, you agree that your personal information will be handled as described in this policy.
What Information We Collect
We collect both personal and non-personal information from you when you visit our website or use our services.
Personal information is any information that can individually identify you, such as your:
- Name
- Email address
- Phone number
- Postal address
- Payment information
- Photos or other files
- Location data
Non-personal information does not identify you specifically, but may include tracking and usage information such as your IP address, browser type, operating system, referral URLs, device information, and browsing habits on our website.
Information You Provide Directly
We collect information you provide directly when you:
- Create an account
- Make purchases or other transactions
- Sign up for our newsletter or other materials
- Contact us with inquiries
- Participate in surveys, contests, promotions, or sweepstakes
Information Automatically Collected
We may automatically collect certain types of usage information when you visit our website or use our services, through cookies, web beacons, and other tracking technologies. This information helps us improve your browsing and shopping experience. Types of automatically collected information include:
- IP address
- Browser type and language
- Operating system
- Referring URLs
- Device type and identifiers
- Pages visited and content viewed
- Browsing history
- Purchase history
- Physical location (approximate)
Information from Other Sources
We may supplement information collected directly by obtaining additional information from third party sources. For example, we may collect demographic data to better understand our visitors. This data is only connected to your personally identifying information with your consent.
How We Use Your Information
We use your personal and non-personal information only as needed to provide our services, operate our business, and communicate with you. Purposes include:
- To fulfill your requests or transactions, such as to process orders, handle returns and exchanges, provide customer service, and communicate with you regarding orders, products, services, news, and promotions.
- To provide products, services, and relevant content tailored to your interests and communicate with you about new features, surveys, and special offers.
- To improve our website and services, troubleshoot bugs, analyze usage trends, personalize content, and track effectiveness of campaigns.
- For security purposes, including detecting and preventing fraud, spam, abuse, security risks, and resolving disputes or enforcing agreements.
- To meet legal requirements and comply with applicable laws, regulations, or legal process.
- To market our products and services according to your preferences by delivering more relevant ads and content, tracking effectiveness, and analyzing user trends.
We will only collect, use, and share your information where we have lawful bases for doing so, such as:
- To fulfill contractual obligations or at your request prior to entering into a contract
- With your consent
- To comply with legal obligations
- To protect your vital interests or those of others
- To pursue our legitimate interests where those interests are not overridden by your rights and interests
Sharing Your Information
We will not share your personal information with third parties without your consent, except in the following circumstances:
- With service providers and business partners who assist us in operating our website, marketing campaigns, fulfilling orders, and processing payments. These include web hosting providers, mail carriers, analytics providers, fraud prevention services, etc. We require these parties to handle your information consistent with this policy and prohibit them from using it for any other purpose.
- When required by law or regulation, for example to comply with a subpoena, legal proceedings, or similar government request.
- To enforce applicable terms of service or policies, including investigation of potential violations.
- To protect the rights, property, safety, or security of the company, our customers, or the public when harm is suspected or identified. This may include exchanging information with other organizations for fraud protection and related purposes.
Except as described above, we will not sell or rent your personal information to any third parties for their marketing purposes without your explicit consent.
Your Privacy Choices & Rights
You have certain options and rights regarding the collection and use of your personal information. These include:
- You may opt-out or unsubscribe from promotional emails and newsletters by following the unsubscribe instructions included in those communications. Note that we reserve the right to send certain non-promotional communications such as service announcements or administrative notices, even if you opt-out from marketing communications.
- You may update or correct your account information at any time by logging into your online account or contacting us.
- You may access, review, and request changes to your personal information in our possession.
- You may request deletion of your personal information by contacting us. We will comply whenever possible under applicable laws and regulations. For example, we cannot delete your information when retention is necessary to comply with legal obligations. We also cannot control content that you may have posted to public areas of our site.
- You may obtain a copy of your personal information for uses compatible with the purposes for which we originally collected it.
- You may submit complaints about potential privacy violations by contacting us. We aim to resolve all complaints internally, however you also have the option to report potential violations to your local data protection authority.
- You may opt-out or limit specific uses of your personal information, such as direct marketing communications or profiling based on your preferences. Simply contact us to opt-out.
Security of Your Information
We take all reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption to protect data transmissions. However, no digital transmission or storage system can be guaranteed to be completely secure. If you have reason to believe your interaction with us is no longer secure, please immediately contact us.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside your region or the country where you do business with us. These international transfers are undertaken consistent with applicable laws and regulations.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without consent from a parent or guardian. If we become aware that we have unknowingly collected information from a child under 13, we will make commercially reasonable efforts to delete such information from our records.
Changes to this Policy
We may occasionally update this privacy policy to adapt to new technologies, industry practices, regulatory requirements, and changing business practices. When we update the policy, we will revise the “Effective Date” at the top. We recommend you periodically review the most up-to-date version.
How to Contact Us
If you have any questions, concerns, complaints, or suggestions regarding our privacy policy or practices, please contact us at:
Kueth® Area Rug
Email: [email protected]
Phone: (555) 555-5555
We will promptly address your inquiry and make every reasonable effort to reach a satisfactory resolution. Thank you for taking the time to understand our privacy practices.
Effective Date: March 1, 2023
